support

jojo

Does anybody know who to contact when support fails. waiting 10 days now for a call back to resolve a 30 second  issue resolve. support stinks corporate needs to know.   

MamaDuke7

@storable_support

MamaDuke7

Have you already spoken with them and are now waiting for a call back?  Or did you just leave a message?

igotthisnow

Support has always answered the phone when I called.  Always...
1-919-865-0789 option 2

MamaDuke7

igotthisnow said:

Support has always answered the phone when I called.  Always...
1-919-865-0789 option 2

I wondered if they called after hours and left a message.  As long as I call during their business hours, I ALWAYS get a live person.

GlenMark

jojo said:

Does anybody know who to contact when support fails. waiting 10 days now for a call back to resolve a 30 second  issue resolve. support stinks corporate needs to know.   

I never have issues when calling Support, and I am on the west coast. However, if I had an issue, I also wouldn't wait 10 days to see about receiving a callback. I'd be on the phone the very next morning.