Storlogix text messaged all of my customers without permission
sonyawiprud
Registered User ✭✭✭
So, over the weekend all my customers were texted by Storlogix Cloud (PTI), letting them know they can download an app (EasyCode) to open the gates. This was done without my knowledge/permission. We do not offer EasyCode at my location because it presents a whole host of other problems. I have had to field several phone calls, as well as in person questions about the app. Is there a way to disable this feature in SL? I feel like I have seen it in the past, but can't figure out where.
0
Comments
-
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭That would be a StorLogix setting, not Sitelink.1
-
Hey there! You’re right—there isn’t a direct setting in SiteLink to manage that particular feature. We would recommend giving PTI a quick call or checking with their support team to see if that specific feature can be disabled from their side.1
-
storable_support said:Hey there! You’re right—there isn’t a direct setting in SiteLink to manage that particular feature. We would recommend giving PTI a quick call or checking with their support team to see if that specific feature can be disabled from their side.
0 -
From the Bridge client, in Storlogix, click on the configuration tab, under that tab one of the lines reads "EasyCodeOption" when the guy checked mine it read "All Enabled" (something like that) and he clicked in that box and changed it to read 'AllDisabled' no space between the words and the A and D both capitalized.0
-
Erin said:From the Bridge client, in Storlogix, click on the configuration tab, under that tab one of the lines reads "EasyCodeOption" when the guy checked mine it read "All Enabled" (something like that) and he clicked in that box and changed it to read 'AllDisabled' no space between the words and the A and D both capitalized.1
Categories
- All Categories
- 2 What's New
- SiteLink Community Discussions
- 1.9K SiteLink General Discussions
- 80 SiteLink myHub
- 48 Lead to Lease
- 15 Price Optimization
- 36 SiteLink Certified Professional
- 187 How-To's
- 97 Training Videos
- 7 Other Resources
- 81 SiteLink, SpareFoot & storEDGE merge
- Self-Storage Operations
- 65 Starting Out in Self-Storage
- 3 3rd Party Management
- 223 Regional Discussions
- 189 Miscellaneous Discussions
- 39 Industry Webinars
- SiteLink Marketplace
- 62 Self-Storage Website Design & Listing Services
- 32 Credit Cards & Payment Processing
- 31 Self-Storage Call Centers & Kiosks
- 46 Notifications, SMS & Phone Integrations
- 94 Self-Storage Insurance, Legal & Auctions
- 11 Self-Storage Revenue Management & Analytics
- 24 Gates & Access for Self-Storage Facilities
- 12 Ancillary Services for Self-Storage Facilites
- Self-Storage Times
- 62 News
- 30 Opinion
- 147 Lifestyle