Locking multiple tenants out of gate

stayoverstorage

Is there a way to lock multiple tenants from accessing the gate at once with one click, like when you overlock? I'm having to go in and manually one at a time lock them out of gate.

MamaDuke7

Why are you locking them out?  If it's part of your past due schedule, the go to Setup > Past Due Schedule and set the correct number of days past due for the lock out.  Then it will happen automatically when they reach that many days past due, and you don't have to do anything at all.

stayoverstorage

Yes for Past Dues and it is setup but does not Automatically lock them out from accessing the gate..

MamaDuke7

Sounds like something in the gate setup isn't correctly talking to Sitelink.  I'd contact tech support and have them take a look.