Incorrect address showing on tenant lease?

Multiple locations in Tennessee. Sitelink is showing the correct unit number, but it's using the Lebanon, TN location address on the lease for a Carthage, TN unit.

Tenant is technically correct on not signing yet, but will Sitelink reimburse us for the pro-rate? Tenant was supposed to be able to move in on November 2nd and this is still not fixed.

Not sure what is causing this issue.

Thanks.

Answers

  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Sounds like the property info is incorrect in that SL location.

    Go to Setup > Store Information and make sure it's correct.

    If that's correct, then check the actual lease form to be sure that it's correct on there.  Setup > Forms  Select the correct lease and check the info on it.

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