Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

SiteLink Support & Sales

Welcome to StorageForum!
If you're new take a look at the StorageForum Terms of Use and don't forget to check out Daily Dilbert!

What are the Benefits of a Virtual Contact Center or Call Center Solution?

ivrtechgroupivrtechgroup FLIVRTechnologyGroup Moderator
edited April 2017 in IVR Technology Group

The Benefits of a Premise-Based Contact Center, Without the Costs, Delays or Headaches:

• Increased Speed & Efficiency
• Skills-Based Call Routing
• Custom Scripting
• Visual IVR
• Multi-Channel Management
• Real Time Monitoring
• CRM Integration
• Call Recording & Playback
• Metrics & Reporting

Sign In or Register to comment.