Conform to CA Late fee Help setting it up
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sonyawiprud
Registered User ✭✭✭✭
OK how do I set up all of my tenants to the CA late fee schedule? I found a way to set up new tenants, but how do I set up existing tenants? Furthermore, I can't find where the late fee schedule shows each fee associated with the tiered rate.
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Company: Setup: Units & Tenants: Edit Tenant Fees: Select the ones that aren't set to California and click edit on the right then select Conforms to the California Late Fee Schedule.
If the rent is $60 or less, the late fee is $10
If the rent is $60.01 - $99.99, the late fee is $15
If the rent is $100 - $133.33, the late fee is $20
$133.34 and up, the late fee is 15% of the rental rate6 -
OK I set it all up the way I was told by SiteLink, and suddenly the fees are showing as the standard $10 late fee, then a -negative amount then an amount totaling the new fee. Furthermore, my other standard fees ie. Default, Auction and Lock cut fee, have odd random amounts other than the fixed $25. I have reached out to support a week ago and yet to get any help. It must be a setting I missed, can you have fixed fees after the initial 10 day late fee?MamaDuke7 said:Company: Setup: Units & Tenants: Edit Tenant Fees: Select the ones that aren't set to California and click edit on the right then select Conforms to the California Late Fee Schedule.
If the rent is $60 or less, the late fee is $10
If the rent is $60.01 - $99.99, the late fee is $15
If the rent is $100 - $133.33, the late fee is $20
$133.34 and up, the late fee is 15% of the rental rate0 -
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
Yes. You can choose to have flat fees equal to or less than those above. Just not more.sonyawiprud said:
OK I set it all up the way I was told by SiteLink, and suddenly the fees are showing as the standard $10 late fee, then a -negative amount then an amount totaling the new fee. Furthermore, my other standard fees ie. Default, Auction and Lock cut fee, have odd random amounts other than the fixed $25. I have reached out to support a week ago and yet to get any help. It must be a setting I missed, can you have fixed fees after the initial 10 day late fee?MamaDuke7 said:Company: Setup: Units & Tenants: Edit Tenant Fees: Select the ones that aren't set to California and click edit on the right then select Conforms to the California Late Fee Schedule.
If the rent is $60 or less, the late fee is $10
If the rent is $60.01 - $99.99, the late fee is $15
If the rent is $100 - $133.33, the late fee is $20
$133.34 and up, the late fee is 15% of the rental rate1 -
Thank you, I finally called in and asked them to help me! I had an auction fee conflicting with the new fee schedule that was throwing me off.MamaDuke7 said:
Yes. You can choose to have flat fees equal to or less than those above. Just not more.sonyawiprud said:
OK I set it all up the way I was told by SiteLink, and suddenly the fees are showing as the standard $10 late fee, then a -negative amount then an amount totaling the new fee. Furthermore, my other standard fees ie. Default, Auction and Lock cut fee, have odd random amounts other than the fixed $25. I have reached out to support a week ago and yet to get any help. It must be a setting I missed, can you have fixed fees after the initial 10 day late fee?MamaDuke7 said:Company: Setup: Units & Tenants: Edit Tenant Fees: Select the ones that aren't set to California and click edit on the right then select Conforms to the California Late Fee Schedule.
If the rent is $60 or less, the late fee is $10
If the rent is $60.01 - $99.99, the late fee is $15
If the rent is $100 - $133.33, the late fee is $20
$133.34 and up, the late fee is 15% of the rental rate0 -
So you are saying we cannot charge the customer a flat rate of $25 for auction fees and letter fees? there can only be one late fee?sonyawiprud said:
Thank you, I finally called in and asked them to help me! I had an auction fee conflicting with the new fee schedule that was throwing me off.MamaDuke7 said:
Yes. You can choose to have flat fees equal to or less than those above. Just not more.sonyawiprud said:
OK I set it all up the way I was told by SiteLink, and suddenly the fees are showing as the standard $10 late fee, then a -negative amount then an amount totaling the new fee. Furthermore, my other standard fees ie. Default, Auction and Lock cut fee, have odd random amounts other than the fixed $25. I have reached out to support a week ago and yet to get any help. It must be a setting I missed, can you have fixed fees after the initial 10 day late fee?MamaDuke7 said:Company: Setup: Units & Tenants: Edit Tenant Fees: Select the ones that aren't set to California and click edit on the right then select Conforms to the California Late Fee Schedule.
If the rent is $60 or less, the late fee is $10
If the rent is $60.01 - $99.99, the late fee is $15
If the rent is $100 - $133.33, the late fee is $20
$133.34 and up, the late fee is 15% of the rental rate0 -
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
No. You can. Those are separate fees.sonyawiprud said:
So you are saying we cannot charge the customer a flat rate of $25 for auction fees and letter fees? there can only be one late fee?sonyawiprud said:Thank you, I finally called in and asked them to help me! I had an auction fee conflicting with the new fee schedule that was throwing me off.5 -
I am having a tough time getting those separate charges to stick, SiteLink keeps adjusting the fee to equal less than the total amount. I will have to get support to help me.MamaDuke7 said:
No. You can. Those are separate fees.sonyawiprud said:
So you are saying we cannot charge the customer a flat rate of $25 for auction fees and letter fees? there can only be one late fee?sonyawiprud said:Thank you, I finally called in and asked them to help me! I had an auction fee conflicting with the new fee schedule that was throwing me off.0 -
Hi, @sonyawiprud. We'd be happy to walk you through how to make these changes within SiteLink. Please give us a call at 919-865-0789, Option 2.0
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