Split up a payment

@helenatim - There a couple of options.

Option 1. You can credit the unit not paid and then add a administrative adjustment charge to the one that overpaid. The paid through date will still be in the future but after the next payment, everything will realign.

Option 2 is to refund the payment and then process a new payment. The downside to this option is the refund may take 10-14 business days before the tenant receives the funds. So processing a new payment may not be an option and worth a discussion with the tenant.

Option 3: if the payment has not been closed, you can void the payment and take a new payment. This will void the payment and the funds should drop off in 1-3 business days.