STOPPING PAYMENT ONLINE
LADYLIFT1
Registered User ✭✭✭
How to make it where someone can't make an online payment?
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Comments
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themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭in the payment screen, edit the address, under the email field is Web Password and next to it is a check box for Disable Web Access.0 -
Thank you0
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@LADYLIFT1 If you disable web access and the tenant resets their password via the web portal it will give them access to online payments again. The only way that I can find that works 100% of the time is to remove their email address and copy it to the Note field.1
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ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
I had NO idea about this loophole!tmSK said:@LADYLIFT1 If you disable web access and the tenant resets their password via the web portal it will give them access to online payments again. The only way that I can find that works 100% of the time is to remove their email address and copy it to the Note field.
@storable_support Can you confirm this? If so, we have to make some changes here!0 -
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
They could then just create a new online account.tmSK said:The only way that I can find that works 100% of the time is to remove their email address and copy it to the Note field.2 -
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
I tested this out. This is what happens when they are disabled and try to reset the password.tmSK said:@LADYLIFT1 If you disable web access and the tenant resets their password via the web portal it will give them access to online payments again.
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Well that's not good. We should be able to stop it.0
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Ok Thank you0
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@MamaDuke7 That must have been fixed in a recent update - I was battling with a tenant who put a bogus card on file then would log in to pay whenever she felt like it. Glad it's working correctly now.2
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