Help! Online Payments Inoperable

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igotthisnow
igotthisnow Registered User ✭✭✭
in SiteLink General Discussions
Does anyone have a clue when this will be fixed?? Beyond frustrating. SiteLink software StorEdge website.

My typical message:

”Rodney,

I have repeatedly tried to pay online, using my laptop and my cellphone, without success. I cannot open my account. Are you having issues with the site?
Please advise.

Thank you.

Regards,

Jim Morock, MD

Comments

  • themage
    themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    We haven't (as far as I know) had a problem with online payments, specifically. Are your tenants getting an error message of some sort, or is the website not letting them log in at all?
  • igotthisnow
    igotthisnow Registered User ✭✭✭
    It's an error message.  I've been told the problem is fixed, I'll give it a few days to confirm.  Tenants are quick to advise if there's an issue
  • storable_support
    storable_support Registered User, Registered Moderator, Community Manager ✭✭✭✭✭
    Hi @igotthisnow - just wanted to follow up on this one. Have you had any more issues the past few days?
  • igotthisnow
    igotthisnow Registered User ✭✭✭
    No one has contacted me about issues and payment flow seems good, so I think all is well.  Thanks for following up!

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