Editing Lead to Lease key items

I'm pretty sure you won't be able to change it.  The way I understood it during a webinar I seen awhile back was because they look at it like, when a customer calls for pricing, they are not likely to provide too much information because all they want is the price and availability and they think we will pester them. (you know like checking for better rates online for car insurance and then suddenly 15 insurance companies are blowing up your phone and emails)  So for me I just had to train my assistant to make it habit to always ask for name and number and tell them if they provide an email we will send a summary of the unit reservation, some do and some don't..... (I tried when we first set up our facility in sitelink over 3 years ago.)