support

Does anybody know who to contact when support fails. waiting 10 days now for a call back to resolve a 30 second  issue resolve. support stinks corporate needs to know.   

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  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Have you already spoken with them and are now waiting for a call back?  Or did you just leave a message?


  • igotthisnow
    igotthisnow Registered User ✭✭✭
    Support has always answered the phone when I called.  Always...
    1-919-865-0789 option 2
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Support has always answered the phone when I called.  Always...
    1-919-865-0789 option 2
    I wondered if they called after hours and left a message.  As long as I call during their business hours, I ALWAYS get a live person.
  • GlenMark
    GlenMark Registered User ✭✭✭
    jojo said:
    Does anybody know who to contact when support fails. waiting 10 days now for a call back to resolve a 30 second  issue resolve. support stinks corporate needs to know.   
    I never have issues when calling Support, and I am on the west coast. However, if I had an issue, I also wouldn't wait 10 days to see about receiving a callback. I'd be on the phone the very next morning.

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