Double charged reservation
GlenMark
Registered User ✭✭✭
Usually if someone is impatient, or isn't sure their first paid reservation went through, they will do another one. When that happens, I get notifications via phone and email that reservations were made.
I got a reservation notification this morning; just a single. In the Lead to Lease section, there was only a single reservation showing. However, on this end, it shows two different receipts were generated (at $25/apiece) and it also shows two charges on our Daily Close proof edit.
So of course I honored both charges.
Did SiteLink's servers have too much turkey yesterday?
I got a reservation notification this morning; just a single. In the Lead to Lease section, there was only a single reservation showing. However, on this end, it shows two different receipts were generated (at $25/apiece) and it also shows two charges on our Daily Close proof edit.
So of course I honored both charges.
Did SiteLink's servers have too much turkey yesterday?
1
Comments
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I had one where I moved a guy in from reservations yesterday and later on in the day while cleaning up my leads and reservations, I refreshed and suddenly had that guy on the screen again as reserved! luckily he was a returning customer so I had not charged him the reservation fee when he first reserved it, so no money was credited, thank god.0
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Yeah, the second reservation never came up on Lead to Lease. But there were two charges confirmed taken out. Odd.0
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