Hello! I'm looking for someone who uses the Insomniac kiosk. I have some general questions?

I am looking for a facility that uses the Insomniac kiosk.  I have some general questions and operational issues I would like to address before I pull the trigger and purchase one for one of my facilities.

Answers

  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    I have one!  What would you like to know?
  • helenatim
    helenatim Registered User ✭✭✭
    MamaDuke7 said:
    I have one!  What would you like to know?
    How much does the kiosk get used compared to online rentals and payments? I have only seen one facility in our town with one.
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Very little.  My personal opinion is they are a waste of space!  I haven't had a rental on mine in at least 2 years.  Even during covid lockdowns it was only used a couple times.  Everyone is used to doing things online, and frankly it's easier that way!

    I get a couple payments a week, but those are anti-social people!  I watch them drive up while I'm sitting in the office, but they prefer to pay the machine!  I'm sure without the kiosk they would pay online.

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