Hello! I'm looking for someone who uses the Insomniac kiosk. I have some general questions?

boonysmithluparell · September 9

I am looking for a facility that uses the Insomniac kiosk. I have some general questions and operational issues I would like to address before I pull the trigger and purchase one for one of my facilities.

MamaDuke7 · September 9

I have one! What would you like to know?

helenatim · September 11

MamaDuke7 said:

I have one! What would you like to know?

How much does the kiosk get used compared to online rentals and payments? I have only seen one facility in our town with one.

MamaDuke7 · September 12

Very little. My personal opinion is they are a waste of space! I haven't had a rental on mine in at least 2 years. Even during covid lockdowns it was only used a couple times. Everyone is used to doing things online, and frankly it's easier that way!

I get a couple payments a week, but those are anti-social people! I watch them drive up while I'm sitting in the office, but they prefer to pay the machine! I'm sure without the kiosk they would pay online.

helenatim · September 16

MamaDuke7 said:

Very little. My personal opinion is they are a waste of space! I haven't had a rental on mine in at least 2 years. Even during covid lockdowns it was only used a couple times. Everyone is used to doing things online, and frankly it's easier that way!

I get a couple payments a week, but those are anti-social people! I watch them drive up while I'm sitting in the office, but they prefer to pay the machine! I'm sure without the kiosk they would pay online.

They very much seem like tech from 10 years ago. Most tenants have a smart phone and can pay online. If they don't, do you want them as a tenant? Put up a QR code sign on your gate that links to your payment center and let them pay at the gate to get in. Or rent a unit at the gate!

Hello! I'm looking for someone who uses the Insomniac kiosk. I have some general questions?

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