Online payments still not functioning correctly

dperry
dperry Registered User ✭✭✭
Hello,
We are still having tenants complain they are unable to make their rent payments online.
This has been happening too long now.
Who do I take this to, to make it so our tenants can pay us?
Thank you 

Comments

  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    dperry said:
    Hello,
    We are still having tenants complain they are unable to make their rent payments online.
    This has been happening too long now.
    Who do I take this to, to make it so our tenants can pay us?
    Thank you 

    Have you called tech support?

    I have been having affected customers use the "Forgot password" option and then it works when they reset it.
  • dperry
    dperry Registered User ✭✭✭
    I sent an email today, too soon to get a response from them though.  I am hoping this gets resolved like immediately!!! 

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