Last Update Broke License Scanning and E-Sign Agreements
teesee150
Registered User ✭✭✭
After the last update a couple days ago, I cannot scan licenses into Sitelink anymore. I used to be able to place the license on the upper corner of the scanner, and Sitelink would scan it in, and scan in just the license. Now when I scan, it blows the license up huge, and only keeps about 1/4 of the license which is useless. Is there any way to fix this?
Also, my esign agreements have all sorts of lines/horizontal rules going thru them which make them impossible to read. Any ideas what would of caused this as well?
Also, my esign agreements have all sorts of lines/horizontal rules going thru them which make them impossible to read. Any ideas what would of caused this as well?
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Comments
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Also, the lines on the agreements don't show up when editing or previewing the forms. Only during the e-sign process and then once they're saved. So not sure what I should be changing to eliminate this.0
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skinman Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Go to tools...launch live update.. Once that is done everything should work fine again, at least it did for me.1 -
skinman Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I'd call tech support then..0
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Orkocean Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I've had issues with the rules/lines on our insurance sign up form. But only if I print it during the move in process. If I go to the payment screen and print it from the letters screen it prints perfect. I just do it that way instead of spending the time to deal with tech support to get it figured out.2 -
Check forms editing and upload in HTML.0
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