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Jill · September 2019

Hi SiteLink world. A simple question I hope, When sending letters to customers, my full name is displayed in the letter? I value my privacy and, health and safety, especially if I ever come across an upset or angry customer. Is this the same for everyone out there? I will assume it is a simple code fix? Thanks

ESS · September 2019

Hello! Yes, our first and last names also show on letters.

i43storage · September 2019

Maybe your boss would let you use your initials? There is already a key word for that. Maybe you are the boss yourself, in which case you can simply edit the letter to say what you would like.

themage · September 2019

Yes, the letters can be edited to use initials, names, or just a generic "staff" or "management". In form setup, whomever is able to edit the forms can replace <Employee.Name> with <Employee.Initials> or just type something more generic.

Faye · September 2019

Ours use to only show the employees first name. It has been changed to show first and last. I do not like my last name being out there for privacy reasons as well. I guess the owners don't agree.

MamaDuke7 · September 2019

Don't your business cards have your full name anyway?

CVSSSTORAGE · September 2019

@MamaDuke7
we don't have business cards with our names on it just the facility information. I also hate that my full name is on there. Recently a tenant of ours called from an estranged family members phone and I absolutely panicked. I do not want them finding me but this person has my first and last name on all their past dues =/

Faye · September 2019

MamaDuke7 said:

Don't your business cards have your full name anyway?

I refuse to put my last name on our business cards. I designed and order them so I can control that.

MrFugate · September 2019

themage said:

Yes, the letters can be edited to use initials, names, or just a generic "staff" or "management". In form setup, whomever is able to edit the forms can replace <Employee.Name> with <Employee.Initials> or just type something more generic.

This is something I did not know but really did not look into.

I prefer to have my last name on forms & cards, Ever the business cards & use for some of my hobbies. Also if I can I Call my customers by their last name as a sign of respect to them.

For this type of business I think not having a name on the property cards is beneficial to the company, that way they do not need to order more cards for the new manager.

AKKathie · September 2019

I am glad to see others value privacy in dealing with this potentially volatile world of storage customers. My company started adding our pictures and names to our website. I opted out!! I absolutely don't need someone reverse searching my photo! Any signatures like Leases I do I just use my first name and last initial. The way I spell my name limits who else in the company it could possible be. As for biz cards, ours are blanks where we fill in our own name.

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