-
SiteLink Has Changed Our Business!
SiteLink has changed the way we do business. Since switching to them we have increased our rental opportunities and better managed our P&L. The tech support has been amazing as well. Very patient and informative. Way to go, please keep it up!!!
-
Pop up notification upon accessing an account suggestion
So I know there is the note on the payment screen in red text where I normally put important notes that should be addressed next time we see the customer. Such as mail returned due to bad address, bad phone #'s etc.. Unfortunately not all employees grasp the concept of "paying attention" I guess would be a nice way of…
-
Sitelink map printing
Does anyone else struggle with printing a sitelink map to be the right scale? We will zoom in to where it fills up the screen which we think would fill the page only to have it print and leave half the page blank as it scales differently printing than it shows on screen. It then becomes a tinkerfest of zooming in/out to…
-
Lease Rental agreement contract number entered incorrectly,Can this be changed
Lease Rental agreement contract number was entered incorrectly, Can this be changed, It occurred between two different customers while data entry. after they were totally moved in in the system
-
Printing invoices?
I'm having trouble with invoicing. When I go to print invoices it will only show the past dues...I have it set to send invoices 10 days early thinking it would let me do it. Don't tell me I have to do the manual invoice thing...
-
On site indicator on site map?
I remember having this option with Sentinel Systems. Any chance of getting it with PTI DigiGate?
-
Gate Access tab in customer account suggestion
Would be nice to see a gate access tab inside the customers account. I know the old system Rent Plus that use to be around pulled a customers gate access into their account records in a separate tab. That would be wonderful to see in Sitelink. Where it could pull access times, days etc. to a current customers account.
-
Auction Processing
Hello, This is our first auction and I have never used sitelink before when processing one. Is there a special way to process the payment or do I just process the payment to the unit as if I was moving it out? Thank you for your help. Christina
-
How does a bad neighborhood impact a storage facility? Any thoughts?
Comments please.
-
Client Login
Not sure this is the best place to do it but I would really like to see client invoices be available through their login. Is this something that can be added?
-
How to change the name on only one unit when they're are multiple units linked?
If there's a Tenant that has multiple units linked, but need changed the name on just one of the units, how can we do that without having to move out just that one unit to change the name?
-
Error message when printing a lease from the Move In screen.
Has anyone else seen this appear when printing a Lease from the Move In screen? It's only appeared since the last update. You can still go to the tenant screen and print the lease from the letters option but that's not what we want to do company wide. Is there a solution for this? Cheers Phil
-
How do I search for a lease by its number?
Hi I am brand new to SiteLInk. How do I search for lease agreement by number?
-
Drivers License scans
Hello! One of my employees must have accidentally changed something in the settings or settings of the printer and when scanning a DL into the system from SL it only scans a tiny portion of the corner, like it was blown up... Has anyone had this problem before? Thanks in advance!
-
Entering Notes on an Account with Multiple Units
I did not see a better place to post this, so I am posting it here. (SL, if there is another forum category for asking technical minutiae-type questions like this, please let me know.) When entering notes on a customer's account that has multiple units, I generally want the note to be visible across the entire account no…
-
Other than using keywords, are there specific eSign Lease Language Requirements?
We are trying to get our facility setup with eSign and we are trying to find out of other facilities now using eSign use specific language pertaining to the electronic lease and signature or can our normal lease work. In other words, do we have to add language to our lease explaining this is an electronic lease and we are…
-
Invoice Error
Anyone know of an issue where during processing outgoing invoices, the first one will send but the other ones will suffer a processing error? Also trying to process individual invoices fail.
-
Email warning message
Every email I send with SiteLink on Outlook gives me the "A program is trying to send an email..." message. I've made the necessary changes in Outlook, but to no avail. A while back I had SiteLink support fix it for me, but now, after a SiteLink update a while back...it's doing it again and it is annoying. Any ideas to…
-
A little off topic
Hi there. Great to see these forums up and running and some useful discussions. I only have one question for the mods of the forum. Can you please add in a Location of 'New Zealand' please?
-
Scheduled Move-Out's on Map
On the SiteLink Map, has there been any consideration (for the orange Scheduled Move-Out's) to add something to show that a Scheduled Move-Out is also Reserved? This would really help us know that certain Scheduled Move-Out's are also Reserved without having to check the Inquiries and Reservations.
-
Handling Cash
We share a cash drawer in our office so it's difficult and sometimes impossible to find the source of errors. I think it would be great if Sitelink included the option to set up a till for each person who logs on. Then everyone handling payments could have their own cash drawer and enter the beginning till amount at the…
-
Remove Forum link from Sitelink Web
How do we eliminate the forum option? We do not want employees at our facilities opening web browsers on our office computers.