Pop up notification upon accessing an account suggestion
So I know there is the note on the payment screen in red text where I normally put important notes that should be addressed next time we see the customer. Such as mail returned due to bad address, bad phone #'s etc.. Unfortunately not all employees grasp the concept of "paying attention" I guess would be a nice way of saying it. I'm not sure if anyone else has employees who have a habit of "missing things" but I'd certainly be able to make use of a feature where I could put a note in that would then become a pop up window forcing the employee to take notice and action for whatever the issue may be upon opening the account. It could then be clicked off *post poned* so it stays a pop up for the account until resolved if not resolved that time or "dismissed" if the issue is resolved.