Topaz Signature Pads Not working with Window 10 updates
Is anyone else having problems using topaz signature pads for esign if you took the most recent window 10 update? Sitelink has my case number which was started on June 26th and still haven't got a respond from them and just seeing if anyone else has figure out a fix?
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Thanks again @Imbus for being the guinea pig on this fix ahead of time! It's now official for everyone.
This is what you need to do:
1. Test the Topaz Signature Pad in Chrome. Open esignportal.sitelink.com in Chrome and see if the pad works.
2. Confirm that your Topaz Signature Pad works properly in Chrome.
IMPORTANT: If your Topaz Signature Pad is NOT working in Chrome, you have a different issue such as a driver and the following steps will not help.