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DECEMBER 2017 POLL: What do you feel is the biggest advantage of using SiteLink eSign™?

Sue_CSue_C NADaily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭✭✭
SiteLink eSign™ has many benefits – choose the one with the biggest impact on your business.

DECEMBER 2017 POLL: What do you feel is the biggest advantage of using SiteLink eSign™? 32 votes

The convenience of emailing a link to a customer for electronic signing of a lease or any document
28% 9 votes
Being able to offer online rentals from your website
9% 3 votes
Not having to store paper leases – using fast online lease audit feature instead
6% 2 votes
Time savings over manually filling out a lease
12% 4 votes
Saving money on paper and ink
0% 0 votes
We are not using SiteLink eSign™ yet
43% 14 votes

Comments

  • Sue_CSue_C NADaily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭✭✭
    Feel free to add details about your experience with eSign here in the comments. Do your customers like it? Is it difficult or easy to train on and use? Or maybe your store/customers just aren't interested at this time. Feedback welcome :)
  • Gidget_ShirleyGidget_Shirley FLRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified
    We love using e-sign. It make rentals much quicker & they can move in online.
  • PSCPSC TXRegistered User
    I like e-sign, because it saves us paper and its quick! However I think there should be a Print & E-sign button for those customers who don't feel comfortable with E-sign.

    Question.... Sitelink has pre-drawn signatures. How does this hold up legally? Who can say that I didn't just click accept for the customer?
  • Sue_CSue_C NADaily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭✭✭
    Hello @PSC, that's a great question. Electronic signatures are legally binding in the U.S. and many countries. The great thing about SiteLink eSign is not only does it make your life easier, it also allows you to create this legally binding document with a certificate and forensic audit trail. 

    Two compliance acts passed by congress, Electronic Signatures in Global and National Commerce Act (ESIGN) and Uniform Electronic Transactions Act (UETA), establish that electronic records and signature have the same effect as paper and handwritten signatures.

    If the document is created without the customer's knowledge, it could be treated like fraud and you would be liable like any other forged signature on a printed lease.
This discussion has been closed.