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Past Due Balances report

OrkoceanOrkocean CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
Afternoon all, does anyone know of a way to pull the Past Due Balances report or possible a report that's pretty identical that lets you select the date to pull it? Most reports you can set what you want it for. My DM forgot to pull the Past Due Balance report for a site at the EOM and needs to pull it but it only allows current pulling. I'm setting her up with automated reporting going forward but can't find a way to get her the old one done.

Comments

  • skinmanskinman KSRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    You could set the number of days > on the past due balance report, or just below it you can run an unpaid charges report and set the date to March 31st
  • jojojojo ALRegistered User
    how do you remove past due calls from list once you have called them ????
  • ESSESS TXRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭
    jojo said:
    how do you remove past due calls from list once you have called them ????
    They don't go away until they pay and are no longer past due.
    Angela Reyes
    www.rentess.com
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    jojo said:
    how do you remove past due calls from list once you have called them ????
    Once you have called, they show as gray on the list until you restart Sitelink.  That helps you know that you have called.  Also, you can look at the date of the last note, so you know what date you last did that, too.
  • teamcapitolateamcapitola CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Orkocean said:
    Afternoon all, does anyone know of a way to pull the Past Due Balances report or possible a report that's pretty identical that lets you select the date to pull it? Most reports you can set what you want it for. My DM forgot to pull the Past Due Balance report for a site at the EOM and needs to pull it but it only allows current pulling. I'm setting her up with automated reporting going forward but can't find a way to get her the old one done.

    Not sure if this is what your after, so bear with me. If its not, just ignore me. (Running on 2 hours sleep with a sick 2 yr. old at home.)

    I click on the  Call Past Dues in the reminders, sort it by (whatever), and then click on  "print"  in the top right. From the print screen you can click on export and save as Excel or Word etc. Once exported, do whatever you want with the data.


  • AnitaJohnson1269AnitaJohnson1269 NCRegistered User ✭✭✭
    Maybe try the Unpaid Charges report, that one will let you choose a date. 
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