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Take a one time ACH payment

brintonbrinton PARegistered User
We are new to sitelink and i was wondering if there was a way to take a one time ACH payment from a customer? I have done ACH payments for customers who have it on auto bill. 

Comments

  • Jeffrey_BullerJeffrey_Buller NVRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭
    Enter the info as if they are going to go on autopay.  Choose autopay none. then save out. Set yourself a reminder to take the payment on the day you need to take it.
  • JulieAJulieA INRegistered User ✭✭✭
    In the payment screen Ctrl Shift h will let you process an ACH.
  • brintonbrinton PARegistered User
    I tried the Ctrl Shift h and nothing happened. 
  • skinmanskinman KSRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Once you hit CTRL-SHIFT-H, go to the drop down menu and ACH Bank debit should be on the top. Select it and you are on your way.
  • Sue_CSue_C NADaily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭✭✭✭
    JulieA said:
    In the payment screen Ctrl Shift h will let you process an ACH.


    @brinton, make sure ACH is enabled in Payment Types under Program Defaults.
  • brintonbrinton PARegistered User
    Thank you, i found out that my permission to take ACH payments wasn't turned on
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