Take a one time ACH payment

brinton

We are new to sitelink and i was wondering if there was a way to take a one time ACH payment from a customer? I have done ACH payments for customers who have it on auto bill. 

Jeffrey_Buller

Enter the info as if they are going to go on autopay.  Choose autopay none. then save out. Set yourself a reminder to take the payment on the day you need to take it.

JulieA

In the payment screen Ctrl Shift h will let you process an ACH.

brinton

I tried the Ctrl Shift h and nothing happened. 

skinman

Once you hit CTRL-SHIFT-H, go to the drop down menu and ACH Bank debit should be on the top. Select it and you are on your way.

Sue_C

JulieA said:

In the payment screen Ctrl Shift h will let you process an ACH.

@brinton, make sure ACH is enabled in Payment Types under Program Defaults.

brinton

Thank you, i found out that my permission to take ACH payments wasn't turned on