Credit cards not run on the chosen date
On the first of the month, processed all of the tenants cards for payment, but they didnt actually run until the 6th of the month. By the cards being run on the 6th, a late charge was added to the payments. When we contacted sitelink, we were told by them that it looks like we ran the cards at 6:07 Am on Nov 6th, but there isnt anyone even in the office till 8. Any ideas as to what happened, and how we can prevent a re occurrence? This is our second month using sitelink merchant services (and taking cards at all), and they ran on the first month on the date selected.