Phone sales and converting a potential customer
What is the best way to convert a customer who thought your special was the 1st month free? I have overheard my assistant explain that it's our 2nd month that is free and only on select units, to that the customer hangs up. I don't usually have this problem, because I start talking up the customer and the facility and get them to commit to coming in and seeing it first. I just need a good tool to share with my staff on how to stop the customer from hanging up. What are some of the ways you have converted?