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Reserved Unit showing available

JulieAJulieA INRegistered User ✭✭✭
I reserved a unit for a customer Thursday.  I noticed this morning she went to our website and reserved the same unit online.  If a unit is reserved why would it be listed on the website? 

Comments

  • OrkoceanOrkocean CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    It's an option you have to toggle in settings to only show available units. I just had to do this for all our sites as I was unaware of it as well and we had 100% full sites getting reservations. 
    Corp Control> Website and Web Template> Web Template Gateway> Rules> bottom two checkboxes.

    That should only show available units. 
  • JulieAJulieA INRegistered User ✭✭✭
    Both boxes are already checked. Guess I need to check with support.
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