Reserved Unit showing available
JulieA
Registered User ✭✭✭
I reserved a unit for a customer Thursday. I noticed this morning she went to our website and reserved the same unit online. If a unit is reserved why would it be listed on the website?
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Comments
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Orkocean Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭It's an option you have to toggle in settings to only show available units. I just had to do this for all our sites as I was unaware of it as well and we had 100% full sites getting reservations.
Corp Control> Website and Web Template> Web Template Gateway> Rules> bottom two checkboxes.
That should only show available units.1 -
Both boxes are already checked. Guess I need to check with support.
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I have been trying to use the "move in now" from the new Reservation document. The problem is if the unit is reserved the lead cannot select the unit I reserved because its RESERVED.0
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
I had that happen and Tech Support had to fix something. Give them a call or email and they'll take care of the problem.SharonB said:I have been trying to use the "move in now" from the new Reservation document. The problem is if the unit is reserved the lead cannot select the unit I reserved because its RESERVED.0 -
This happened to me, had someone reserve our last unit that had been reserved the day before! this is tech support's reply: "Yes sir, as I said that is a feature within the software. Even if all of your units are rented on can still be reserved. Again I apologize for the confusion. "
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Spacekat said:This happened to me, had someone reserve our last unit that had been reserved the day before! this is tech support's reply: "Yes sir, as I said that is a feature within the software. Even if all of your units are rented on can still be reserved. Again I apologize for the confusion. "
Copied from previous response in this thread: Corp Control> Website and Web Template> Web Template Gateway> Rules> bottom two checkboxes.That should only show available units.
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