If a unit is sold at auction and rat feces/damage is found, can the buyer dispute the purchase?

rhiphelps · April 27

So we had a recent auction and one of the units that was sold was found to have rodent damage.. The buyer is upset because not only was there a lot of garbage (papers, boxes) in the unit, but also rat feces. The buyer now wants their money back (after going though the unit for 4 days) and is threatening to call the health department since they are responsible for removing these 'contaminated' items. Is there a law or rule to this?

JamesStorage · April 27

Check your state laws, but I don't think so. The health department really has no say here as far as I know, unless your facility also handles food? Generally with an auction, you are paying for the items "As-is" Damage and trash included. It's part of the process.

CVSSSTORAGE · April 28

You buy it as is including all the trash. You don't get to pick through it for 4 days and take what you want a say you don't want the trash due to rat droppings. As soon as you open a unit you can see signs of mice. Its normally visible right by where the door is. He has buyers remorse.

Orkocean · April 28

You buy it. the good, the bad and the ugly.. That's what I used to say when I conducted auctions. They are responsible for removing all items from your facility. If not you keep their deposit and also ban them from future auctions for not following the rules.