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SiteLink Support & Sales

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company

jojojojo ALRegistered User
for a company as old as this one is and as big as it is it should have a ton more of support and fewer bugs in the system 

Comments

  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭
    The company has been around for a long time. However, it was recently bought out and likely going through changes for that reason.
  • teamcapitolateamcapitola CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭

    I've used several different systems (storage) as well as other CRM software(s) for other industries (I.e. Autotask, Salesforce, etc.).... Sitelink is actually quite good comparatively!

    The tech support is outstanding (less than 2 hours for callback when emailed) updates address issues brought up by users (seen many times in 8 years)

    It's quite intuitive once you get the hang of  "how it works"

    Can it be better?  yes. Are there things that bug the crap out of me? ....YES! 

    But I can say that about EVERYTHING!

  • PatPat TXRegistered User, Daily Operations Certified, Advanced Operations Certified ✭✭✭
    I find great support!  Tho I do try to call before 7:30am central time before they get busy. 
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