Sent Emails

JulieA

I switched from Outlook to the SMTP as requested by SiteLink a few months ago.  Where can I find my sent emails? 

Orkocean

They "should" be in your sent email folder. We use it via gmail and they show no problem.

MamaDuke7

I also use the Gmail SMTP.  Our outgoing emails just pop into that Gmail account.

JulieA

I use yahoo.  Access on my laptop. Sitelink is on desktop.  I really thought when I made the change from outlook it was going in my yahoo sent mail folder on my laptop.  But isn't now!

Juli_Barrie

If you go to company, setup and email there is a check box for Always BCC. This will give you a copy of all the emails sent to your email address. But it does go to your inbox so I would advise to setup a filter in your email to filter those copies into your sent folder or to a file for you.

fastsvo

Is there a way to view a "log" file in Sitelink to validate that an email did go out as planned?  SQL script available?

storable_support

Hi, @fastsvo. Processed events such as past-due events that send emails should leave a note on the tenant's account. However, SiteLink does not track if the email provider being used successfully sent the email. Hope this helps you out! ~Amy C.