"Normal Tfr" Credit generated when transferring customers
This week I noticed something that I hadn't before. I had not seen a credit note that gets issued by site link when transferring from original unit for the rate the customer has been paying historically.
While moving a customer from unit A, paying $150 on the day the payment is to be taken. As I understand this, there is no payment because the 1-month term has expired (there is nothing owed nor credited to the customer) to Unit B, paying $220.
The Site Link generated a credit note for $150 (described as "normal tfr"), the transfer sheet, a $0 credit on the new unit (described as "Normal payment", this could be the credit for the free month) and the charge notice for the new unit.
As I said, I had not noticed this until this week on 2 transfers.
Can someone explain what is happening because, of course, the amount is showing on the management summary as a credit being given?