Sitelink Icons....You use them?

Boxcar182

Good Day All, 

Do any of you use the Sitelink icons (smiley face, red star, black star, etc.), and if so what do you use them for? 

i43storage

I do not.  I could see how they could be very helpful; however, I like words. 

Orkocean

8 years and never used them, have seen other sites where they have like 5-6 of them on an account and i'm just sitting there scratching my head wondering wtf. I don't speak emoji, give me words.

ESS

I don't prefer to, but my assistant adds them on accounts lol. We do not rely on them, it's just an extra. 
This is what ours are labeled as

MamaDuke7

The only time I used it was when I was at a property that had a free truck for move-in.  I would put the truck on there so that I would know at a glance that they had used it without having to pull out a file.  (It was a 1-time use only.)

Boxcar182

Thank you for the replies. How do you save the icons across all accounts? 

MamaDuke7

Boxcar182 said:

Thank you for the replies. How do you save the icons across all accounts? 

You have to go into an account, label an icon, select it for the account you're in, click OK (like you took a payment) and that will save it to use for anyone.

Boxcar182

MamaDuke7 said:

Boxcar182 said:

Thank you for the replies. How do you save the icons across all accounts? 

You have to go into an account, label an icon, select it for the account you're in, click OK (like you took a payment) and that will save it to use for anyone.

I have tried that but it keeps saying "No action taken. You have not entered any changes to this account" 

MamaDuke7

Boxcar182 said:

I have tried that but it keeps saying "No action taken. You have not entered any changes to this account" 

You have to actually click the icon to put it on the account.  THEN click OK.  Just typing in the label won't work.  The action is selecting the label for the customer.

sonyawiprud

I only use the Credit Card icon, and I have labeled it "auto pay delay" that way when I am searching as to why their payment has not posted yet, I can see at a glance that they are on a delay, which I set up any time someone has chosen to delay their payments. We have a 9 day grace period so some customers are offered a delay to the auto pay, in case they get paid a little later than the due date.