Customer files

harry

How long do we have to maintain customer records ??

Orkocean

Typically it's a 7 year retention policy but some states may be different. Check in to what it is for your area.

harry

thanks

Eric_Lewis

SiteLink eSign documents are stored for 7 years after move out regardless of the state. This meets the criteria for every state regarding eSign docs. I would assume non-eSign documents follows the same criteria.