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Online Rental- automatically sending Rental Agreement for eSignature

JulieAtonJulieAton INRegistered User ✭✭✭
How do you automatically send the Rental Agreement for online rentals?

Comments

  • sonyawiprudsonyawiprud CARegistered User ✭✭✭
    You have to go into the account and send it from letters, e-sign options, then email it to them. 
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Mine works automatically if they reserve online and I send the rental link for them to complete.  Otherwise, I have to email the documents for e-signature.
  • JulieAtonJulieAton INRegistered User ✭✭✭
    I assumed Online Rental didn't require sending links or documents "manually".  What if it is after "office" hours?  Holidays?  I enabled  phone notifications of Reservation & Online Rentals in Corporate Control but I don't think it is working. 
  • ESSESS TXRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭
    JulieAton said:
    I assumed Online Rental didn't require sending links or documents "manually".  What if it is after "office" hours?  Holidays?  I enabled  phone notifications of Reservation & Online Rentals in Corporate Control but I don't think it is working. 
    I could help you test it out? 
    Angela Reyes
    www.rentess.com
  • JulieAtonJulieAton INRegistered User ✭✭✭
    Thanks Angela.  I have been testing the entire process as I go.  Hope to have more time this afternoon to work on it!! 

  • ESSESS TXRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭
    JulieAton said:
    Thanks Angela.  I have been testing the entire process as I go.  Hope to have more time this afternoon to work on it!! 

    No problem! If you'd like, you can message me your website and I can help :smile:
    Angela Reyes
    www.rentess.com
  • AnitaJohnson1269AnitaJohnson1269 NCRegistered User ✭✭✭
    Ours sends to the tenant automatically when they rent online.  I think your web designer needs something from SiteLink to integrate it into the web page. We use Automatit.  Have your web company contact SiteLink and they should be able to get it set up.  Make sure in set up enable e-sign document is checked in the "SiteLink E-sign"
  • JulieAtonJulieAton INRegistered User ✭✭✭
    I did a test yesterday and it does create the esign document for online rental.  BUT-  I viewed it and exited. Did not e sign.  Guess what the rental completed.  My card was charged and I was notified of the rental.  As a test customer I received the email with esign information and link. 
  • i43storagei43storage WIRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    JulieAton said:
    I did a test yesterday and it does create the esign document for online rental.  BUT-  I viewed it and exited. Did not e sign.  Guess what the rental completed.  My card was charged and I was notified of the rental.  As a test customer I received the email with esign information and link. 

    Yikes!  Completed without a signature is a problem.  :#
    Jean Marie
    I-43 Storage
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Wow!  I had a customer that signed 2 of the 3 places and it still showed pending until she went back in and did the last one.

    What does the document look like in Sitelink?  Does it have a signature?  Or is it missing?


  • JulieAtonJulieAton INRegistered User ✭✭✭
    It showed pending but it completed the payment and move in.  I deactivated gate codes!
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    None of my forms have a gate code showing.  They have to get a final notice from me with that info. That way, I make sure all is complete before they have access.
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    None of my forms have a gate code showing.  They have to get a final notice from me with that info. That way, I make sure all is complete before they have access.
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