Is there a way to reprint a refund receipt?
GM_SJ_BSS
Registered User ✭✭✭
I have a tenant that rented a 3rd unit (our largest size) to consolidate his belongings into one large unit instead of paying for 3 units. We do pro-rate our move outs. I applied the pro-rated balance to his new unit but did not print the refund receipt. The customer asked for a copy of the receipt. I've tried about everything I could think of, the only thing I could come up with was to show him it was applied by printing out the ledger for him. Does anyone know if there is a way to reprint a refund receipt instead of the ledger, as the ledger is confusing to some of our tenants.
0
Comments
-
GM_SJ_BSS said:I have a tenant that rented a 3rd unit (our largest size) to consolidate his belongings into one large unit instead of paying for 3 units. We do pro-rate our move outs. I applied the pro-rated balance to his new unit but did not print the refund receipt. The customer asked for a copy of the receipt. I've tried about everything I could think of, the only thing I could come up with was to show him it was applied by printing out the ledger for him. Does anyone know if there is a way to reprint a refund receipt instead of the ledger, as the ledger is confusing to some of our tenants.1
-
Faye -- Oh my goodness, I should of known this, I did that this morning but I went into the letters looking for a Refund letter instead of going into his receipts and printing that way. Apparently I had a brain freeze this morning lol...Must be because its TGIF.... Thank you bunches Faye...0
-
GM_SJ_BSS said:Faye -- Oh my goodness, I should of known this, I did that this morning but I went into the letters looking for a Refund letter instead of going into his receipts and printing that way. Apparently I had a brain freeze this morning lol...Must be because its TGIF.... Thank you bunches Faye...0
Categories
- All Categories
- 2 What's New
- SiteLink Community Discussions
- 1.9K SiteLink General Discussions
- 79 SiteLink myHub
- 48 Lead to Lease
- 15 Price Optimization
- 36 SiteLink Certified Professional
- 186 How-To's
- 97 Training Videos
- 7 Other Resources
- 80 SiteLink, SpareFoot & storEDGE merge
- Self-Storage Operations
- 65 Starting Out in Self-Storage
- 3 3rd Party Management
- 223 Regional Discussions
- 188 Miscellaneous Discussions
- 39 Industry Webinars
- SiteLink Marketplace
- 62 Self-Storage Website Design & Listing Services
- 32 Credit Cards & Payment Processing
- 31 Self-Storage Call Centers & Kiosks
- 46 Notifications, SMS & Phone Integrations
- 94 Self-Storage Insurance, Legal & Auctions
- 11 Self-Storage Revenue Management & Analytics
- 24 Gates & Access for Self-Storage Facilities
- 11 Ancillary Services for Self-Storage Facilites
- Self-Storage Times
- 62 News
- 30 Opinion
- 147 Lifestyle