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Invoice cc's to company email

Can anyone tell me how to stop getting cc'd on tenants invoicing copies?  It has just started happening recently and I don't recall changing any settings.  

Comments

  • ESSESS TXRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭
    Have you checked in Setup to see if it somehow got changed? SL will sometimes switch up some things for us. Setup>E-Mail>Uncheck the box that says "Always BCC Site"
    Hope that helps!
    Angela Reyes
    www.rentess.com
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    I just started getting copies of all autobill receipts after the live update this week.  There is nothing in the settings to stop this and the Always BCC is not now, nor has it ever been, checked!  There is clearly a glitch going on!
  • ESSESS TXRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭
    So weird! Thankfully we don't have this glitch after the update...yet.
    Angela Reyes
    www.rentess.com
  • cashgloriacashgloria NARegistered User
    Yep, I checked the settings.... nothing changed.  It is annoying. 

  • AnitaJohnson1269AnitaJohnson1269 NCRegistered User ✭✭✭
    We're getting cc all completed lease documents.  Nothing checked 
  • StorageinasnappStorageinasnapp ARRegistered User ✭✭✭
    Ditto.  Email Sent box is packed full if invoice & Receipt's sent and our BCC is not checked.
  • AnitaJohnson1269AnitaJohnson1269 NCRegistered User ✭✭✭
    I had to reset my database and since then the BCC's have stopped.  Not sure if it will work for everyone, but maybe....
  • ESSESS TXRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭
    I just noticed ours is doing the same. We used to only get the batch report since we do the auto feature, but now we are getting the individual invoices too! Grrr
    Angela Reyes
    www.rentess.com
  • cashgloriacashgloria NARegistered User
    Sitelink says they are aware of the problem and are working to fix it.  That was last week though and its still ongoing problem!
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Mine was fixed this morning!  WooHoo!
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