If a person rents directly from the app it wont let you go any further until you upload your photo ID, but when you manually send the E-Lease it doesnt do that, so during Covid when our doors were locked we have all these leases without a photo ID! grrr
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storable_supportTXRegistered User, Registered Moderator, Community Manager✭✭✭
Hello, just wanted to chime in and make sure we elevated @AnitaJohnson1269 for providing you with the best possible workaround for this issue. We've also given your feedback to our product team. Our goal is always to make your job easier; thank you for sharing your experience so we can better inform future iterations to meet your needs.
If a person rents directly from the app it wont let you go any further until you upload your photo ID, but when you manually send the E-Lease it doesnt do that, so during Covid when our doors were locked we have all these leases without a photo ID! grrr
What app are you referring to? I would love to require photo ID.
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I-43 Storage
What app are you referring to? I would love to require photo ID.