Using Sitelink 3.3.9 with Windows 10 64 bit operating system

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I have been using Sitelink 3.3.9 on Windows 7 32 bit for years and now I am trying to use it on Windows 10 64 bit.  Sitelink 3.3.9 loads, but when I click on the Sitelink desktop shortcut, an error message comes up and Sitelink does not work.  Suggestions?

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  • ESS
    ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    Have you done what is described here?
  • themage
    themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    If it isn't Sitelink Web Edition, I am not sure. What is the error message it gives? Have you tried running as admin?
  • Sitemanager
    Sitemanager Registered User
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    I did run it as admin.  This is an old stand alone version of Site Link
  • storable_support
    storable_support Registered User, Registered Moderator, Community Manager ✭✭✭✭✭
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    Hi @Sitemanager. Will you please give a call into Support? I think this will be the quickest way for us to diagnose the issue and help you out -- 919-865-0789, Option 2. Thank you, Amy C. 

  • Sitemanager
    Sitemanager Registered User
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    No, I did not try the web version.  I only want a stand alone version.  The desktop shortcut comes up for a short period of time and then closes without opening SiteLink.

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