Auction/Legal Ad

Newbie and recently took over as office assistant/manager and noticed that there are tenants that have moved out in 2019 and early 2020 listed in Auction/Legal Ad. Is there a way to remove them from Auction/Legal Ad?
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Comments

  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    edited March 2021
    Go to the Reverse Auction/Legal Ad, check their names, and process.

    Or if they haven't already been processed, they are showing because there is still a balance on their accounts.  If you clear the balance they will be removed from the list.
  • Klucero
    Klucero Registered User
    edited March 2021
    How would I clear the balance?...nevermind. I found out. Go into "Payments" and uncheck "Show current tenant". In the bottom left-hand corner is a box you check to write off as bad debt. Thank you all for your time:)

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