E-Sign Documents Do Not Email Yahoo Accounts

Montgla

Hello! We have a newer site that has always had roadblocks for their new tenants with Yahoo email accounts. When sending a lease to the tenant for remote move-in, Yahoo is restricted. There is no error conveyed and all other email addresses do receive emails.
It seems like this would be a setting, but I am not sure where I would find the settings specific to e-Sign options.

themage

This is more likely to be a problem with your email provider, or perhaps Yahoo. As far as I know, the only workaround is to set up a different email provider and see if that works.

There was a time when some email providers were actively blocking yahoo accounts because of spam and such, but I am not sure if the current problems are due to that or to Yahoo blocking certain sources and types of email.

I know that Yahoo also takes longer to filter emails, and some esign emails are filtering to spam folders.

storable_support

themage said:

This is more likely to be a problem with your email provider, or perhaps Yahoo. As far as I know, the only workaround is to set up a different email provider and see if that works.

There was a time when some email providers were actively blocking yahoo accounts because of spam and such, but I am not sure if the current problems are due to that or to Yahoo blocking certain sources and types of email.

I know that Yahoo also takes longer to filter emails, and some esign emails are filtering to spam folders.

Thanks, @themage. You're correct. SLWE has no setting to block or allow emails to be sent to specific domains like Yahoo. 

Jonathan_12

I also faced this problem when I send mails to some clients using yahoo mail. But, I was not aware of this fact. Thanks for the information.

Montgla

Jonathan_12 said:

I also faced this problem when I send mails to some clients using yahoo mail. But, I was not aware of this fact. Thanks for the information.

I've been told that the site in question has Outlook that operates on Go Daddy email server, where our other sites do not. Apparently Go Daddy is a limiting factor in a lot of ways - now I am betting we know of one other with the Yahoo problem.