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E-sign causing Opentech kiosks inoperable
Ever since the new e-sign update my 20 series (latest models) Opentech kiosk won't complete move-ins. It freezes on the e-sign screen and won't display the rental agreement for the tenant to sign so the move-in process just stops and the tenant doesn't get a receipt, gate code or unit #. Anyone else having issues with…
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E-sign Docs optimized for mobile devices
I have had a few customers who cant seem to sign the Rental Agreement or Insurance Agreement with mobile devices. So I sent myself one to try it. These Docs are not optimized for mobile, so they are hard to read and figure out where to sign. Can @storable_support do anything on this? Thanks
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State Specific Lease ESign
Is there an easier way to get a lease to work, and present with Esign other than line by line inserting keywords? Is there any easier way to format the lease?
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Proper record keeping when using E-Leases?
The digital leases are new to me. I have to say that I love them. Here is where I get concerned. I am used to having a folder that all documents and copies are kept in. I've been taught to keep returned mail (unopened) in the folder in case we get sued by the tenant. How do I keep the returned mail that is not opened in a…
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E-Sign Documents Do Not Email Yahoo Accounts
Hello! We have a newer site that has always had roadblocks for their new tenants with Yahoo email accounts. When sending a lease to the tenant for remote move-in, Yahoo is restricted. There is no error conveyed and all other email addresses do receive emails. It seems like this would be a setting, but I am not sure where I…
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eSign email autofill
Hello storage people! We just signed up with Bader/StorSmart Insurance, and are working on our eSign document for their participation form. We've formatted the document with some work, but when we go to email it to the tenant the email body automatically fills with the same greeting/wording as our e-lease (that's the only…
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E-sign Leases not getting signed
Is there a way to show that there is an un-signed lease for a customer when they login to their account on line?
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eSignature - storing the Manager's signature and initials?
It looks like eSign requires the Manager to create a signature each time they eSign a doc. Is there a way to store a signature and retrieve it based on the logged in user?
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E-Sign
We are attempting to start e-sign as a touch-less way to get contracts signed, can anyone share their process? We are running into margins being off when we print the agreement, also if anyone is willing to share their rental agreement format, as well as rental application format that would be super fantastic! I'm getting…
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500 Error - E-Sign Lease
Anyone ever got a 500 error on the computer or tablet when you generate a lease for a tenant to sign ? Or have you ever got a 500 error when the tenant already signed the lease and it is waiting for a managers signature ? If so what are some of your solutions besides voiding out the lease and generating another or printing…