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E-sign Leases not getting signed

cgothardcgothard CORegistered User
Is there a way to show that there is an un-signed lease for a customer when they login to their account on line? 

Comments

  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    edited May 23
    No.  The online account is purely financial.

    I would lock out the online access to get them to call in about it.  Then the lease can be addressed before they can have online access again.
  • GoGreenGoGreen CORegistered User ✭✭
    We don't give new tenants access to an account or the facility until the lease has been signed and a payment has been made. We also won't accept the payment until the lease is returned to us signed. It's worked pretty well for us so far!
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