refund question
amills
Registered User ✭
Customer prepaid for their unit in advance, paid for 3 months but only needed 2 months, how do I credit it back to them, we don't have their cc info on file.
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Comments
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We always issue a check for any refunds of prepaid rent and send it to the last address on file. Unless you contact the tenant to have them stop in with the card, I don't see any other option.0
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭When I do a move out with a refund due, Sitelink allows me to process it back to the card used because it's in the system. I don't need to input the number.0
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Always tell tenants or have a sign stating absolutely no cash refunds. Send or refund deposits via check.0
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CHECK ALWAYS0
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