Is PTI Out of Business?

It took 3 weeks to get a call back from PTI on a new code transfer to the keypad problem.  It took 2 weeks to get a call back a few weeks before that.  I tried everything from their ridiculous tickets to emails to voice mails.  Are they still active in the self storage arena.  I will not use them on the three new facilities that I have in process to construct right now!


  • ESS
    ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    They're still in business, however, their customer/IT support is lacking heavily! There is a rep from the company in the other forum that helps to expedite tickets.  

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