Is anyone else having an ongoing issue with the AVS? Any suggestions on a fix?

Seandra

Everytime we have an update it throws my AVS out of whack. It says addresses are incorrect but they aren't. 

MamaDuke7

I have learned to just ignore the reminder!  I don't even notice them anymore!

sonyawiprud

Yep! Still having the same darn issues! 

helenatim

yep, just ignore it.  It's never going away.  I spent hours trying to sort it out and it was a waste of time and energy. 

Matt_Rogers

Too many hours trying to resolve the issue, I gave up.

sonyawiprud

I keep trying it every day, and one out of 100 end up matching or the customer actually updates their address and it matches. I have a customer with multiple units, and only one of his matches. Makes no sense. 

Seandra

They actually gave me detailed instructions on how to fix it and it worked. 

GM_SJ_BSS

Seandra said:

They actually gave me detailed instructions on how to fix it and it worked. 

Please share....

i43storage

GM_SJ_BSS said:

Seandra said:

They actually gave me detailed instructions on how to fix it and it worked. 

Please share....

Yes please share!  Every time I inquire, they say it is a glitch in the system and there is nothing I can do about it.

EGSS

Has anyone been able to get the issue with AVS resolved?  Do the processing company's fees increase for a no match?

MamaDuke7

EGSS said:

Has anyone been able to get the issue with AVS resolved?  Do the processing company's fees increase for a no match?

There is no resolution.  In another thread, Storable has made it clear that we are just stuck with it.

https://storageforum.sitelink.com/discussion/4385/avs-eyesore

GM_SJ_BSS

Seandra said:

They actually gave me detailed instructions on how to fix it and it worked. 

PLEASE SHARE......