Price increase for current tenants

Rockypass · October 2021

I increased by $5 all units on Oct. 1st through the modify units button. It automatically set the start date for Oct. 2. As of Oct.2 the tenant rate and the standard rate reflected the increase but the amount due still had the old rate.

AnitaJohnson1269 · October 2021

Increasing the standard rate through modify units will not increase your current tenants. You will need to schedule rate increases for tenants through the price optimizer. In company at the right bottom you will see edit rent. This will give you a sortable list (how many days at current, etc.)

When you do rate increases, (we give 30 day notice) anything already invoiced will not be changed, nor will it retro any pre-payments.

storable_support · October 2021

AnitaJohnson1269 said:

Increasing the standard rate through modify units will not increase your current tenants. You will need to schedule rate increases for tenants through the price optimizer. In company at the right bottom you will see edit rent. This will give you a sortable list (how many days at current, etc.)

When you do rate increases, (we give 30 day notice) anything already invoiced will not be changed, nor will it retro any pre-payments.

Image: https://us.v-cdn.net/6029665/uploads/editor/78/yi6bzu57aey2.png

Thanks again, @A@AnitaJohnson1269 -- this is the correct answer, @Rockypass.

GlenMark · November 2021

AnitaJohnson1269 said:

When you do rate increases, (we give 30 day notice) anything already invoiced will not be changed, nor will it retro any pre-payments.

I think by law you can't give anything less tan 30 days notice.

Price increase for current tenants

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