Paying through website when late
Options
morespacewa
Registered User ✭
I have had tenants say they are locked out from making a payment on the website if it's after the 1st of the month when the rent is due. But technically they aren't late until the 7th. Is there a setting I can switch for this?
1
Comments
-
I had a tenant (that is late) call today and say that he can't make payment online also. Why? Is this something new?0
-
themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I am not sure what the trigger is, but Sitelink will prevent online payments if someone is late enough. It may be a setting I don't have access to, so probably Control center or some of the website settings.
0 -
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
In Corporate Control Center. Here you set how many days past due they are allowed to pay online.1 -
Hello- For API websites, the setting is here:
For web template sites, it's here:
Hope that helps!1
Categories
- All Categories
- 2 What's New
- SiteLink Community Discussions
- 2K SiteLink General Discussions
- 82 SiteLink myHub
- 48 Lead to Lease
- 16 Price Optimization
- 37 SiteLink Certified Professional
- 196 How-To's
- 97 Training Videos
- 7 Other Resources
- 90 SiteLink, SpareFoot & storEDGE merge
- Self-Storage Operations
- 65 Starting Out in Self-Storage
- 3 3rd Party Management
- 226 Regional Discussions
- 191 Miscellaneous Discussions
- 40 Industry Webinars
- SiteLink Marketplace
- 63 Self-Storage Website Design & Listing Services
- 35 Credit Cards & Payment Processing
- 32 Self-Storage Call Centers & Kiosks
- 46 Notifications, SMS & Phone Integrations
- 64 Self-Storage Insurance, Legal & Auctions
- 11 Self-Storage Revenue Management & Analytics
- 26 Gates & Access for Self-Storage Facilities
- 12 Ancillary Services for Self-Storage Facilites
- Self-Storage Times
- 62 News
- 31 Opinion
- 147 Lifestyle