Is anyone else having an ongoing issue with the AVS? Any suggestions on a fix?

Everytime we have an update it throws my AVS out of whack. It says addresses are incorrect but they aren't. 

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Answers

  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    I have learned to just ignore the reminder!  I don't even notice them anymore!
  • sonyawiprud
    sonyawiprud Registered User ✭✭✭
    Yep! Still having the same darn issues! 
  • helenatim
    helenatim Registered User ✭✭✭
    yep, just ignore it.  It's never going away.  I spent hours trying to sort it out and it was a waste of time and energy. 
  • Matt_Rogers
    Matt_Rogers Registered User, Daily Operations Certified, Advanced Operations Certified ✭✭
    Too many hours trying to resolve the issue, I gave up.
  • sonyawiprud
    sonyawiprud Registered User ✭✭✭
    I keep trying it every day, and one out of 100 end up matching or the customer actually updates their address and it matches. I have a customer with multiple units, and only one of his matches. Makes no sense. 
  • Seandra
    Seandra Registered User
    They actually gave me detailed instructions on how to fix it and it worked. 
  • GM_SJ_BSS
    GM_SJ_BSS Registered User ✭✭✭
    Seandra said:
    They actually gave me detailed instructions on how to fix it and it worked. 
    Please share.... :)
  • i43storage
    i43storage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    GM_SJ_BSS said:
    Please share.... :)

    Yes please share!  Every time I inquire, they say it is a glitch in the system and there is nothing I can do about it.
    Jean Marie
    I-43 Storage
  • EGSS
    EGSS Registered User
    Has anyone been able to get the issue with AVS resolved?  Do the processing company's fees increase for a no match?
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    edited November 2024
    EGSS said:
    Has anyone been able to get the issue with AVS resolved?  Do the processing company's fees increase for a no match?
    There is no resolution.  In another thread, Storable has made it clear that we are just stuck with it.

    https://storageforum.sitelink.com/discussion/4385/avs-eyesore
  • GM_SJ_BSS
    GM_SJ_BSS Registered User ✭✭✭
    Seandra said:
    They actually gave me detailed instructions on how to fix it and it worked. 
    PLEASE SHARE...... :)

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