Setting Up Convenience Fee for Online Payment

Is it possible to set up a convenience fee for online payments? 

When tenants pay with a CC in person, they are charged a processing fee. However, when they pay online, this is not charged. This makes my client eat the processing fee for all online payments. 

Has anyone been able to successfully automate a fee for any payments processed online?

Answers

  • hornedstand
    hornedstand Registered User
    Is it possible to set up a convenience fee for online payments? 

    When tenants pay with a CC in person, they are charged a processing fee. However, when they pay online, this is not charged. This makes my client eat the processing fee for all online payments. 

    Has anyone been able to successfully automate a fee for any payments processed online?

    You can set up a recurring convenience fee in the payment screen, but for in-person cash payments, it must be credited manually. A flat fee might simplify things.

  • earnconflict
    earnconflict Registered User
    Setting up a convenience fee for online payments can streamline processes. It's crucial to balance service fees fairly to encourage tenant satisfaction. Have you considered how this might impact payment behavior? Learn more about payment convenience with geometry dash~
  • satisfiedfinger
    satisfiedfinger Registered User
    Yes — it is possible to charge a convenience/processing fee for online payments in SiteLink, but only if your specific payment processor supports it, and the setup is different from the in-store credit card fee. 
    Dinosaur Game

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