Setting Up Convenience Fee for Online Payment

Is it possible to set up a convenience fee for online payments? 

When tenants pay with a CC in person, they are charged a processing fee. However, when they pay online, this is not charged. This makes my client eat the processing fee for all online payments. 

Has anyone been able to successfully automate a fee for any payments processed online?

Answers

  • hornedstand
    hornedstand Registered User
    Is it possible to set up a convenience fee for online payments? 

    When tenants pay with a CC in person, they are charged a processing fee. However, when they pay online, this is not charged. This makes my client eat the processing fee for all online payments. 

    Has anyone been able to successfully automate a fee for any payments processed online?

    You can set up a recurring convenience fee in the payment screen, but for in-person cash payments, it must be credited manually. A flat fee might simplify things.

  • earnconflict
    earnconflict Registered User
    Setting up a convenience fee for online payments can streamline processes. It's crucial to balance service fees fairly to encourage tenant satisfaction. Have you considered how this might impact payment behavior? Learn more about payment convenience with geometry dash~
  • satisfiedfinger
    satisfiedfinger Registered User
    Yes — it is possible to charge a convenience/processing fee for online payments in SiteLink, but only if your specific payment processor supports it, and the setup is different from the in-store credit card fee. 
    Dinosaur Game
  • steak
    steak Registered User
    Hi! I think it is good to charge a fee for online payments. It helps the business. I like the idea of making things easier for everyone. Thank you for sharing this information! Poem Analyzer
  • GM_SJ_BSS
    GM_SJ_BSS Registered User ✭✭✭
    In CT it is illegal for us to charge a credit card processing fee.   Check your state laws
  • seraphina
    seraphina Unconfirmed, Registered User
    When tenants pay with a CC in person, they are charged a processing fee. However, when they pay online, this is not charged. This makes my client eat the processing fee for all online payments.  Basketball Bros
  • eaglercraft
    eaglercraft Unconfirmed, Registered User
    I’ve actually dealt with a similar issue before, and adding an automated convenience fee for online payments can definitely make a big difference in covering processing costs. It reminds me a bit of how Eaglercraft the browser-based multiplayer sandbox game, handles online server resources and hosting costs behind the scenes—every online interaction comes with its own expense. In situations like this, automating a small convenience fee for digital payments seems like a practical solution so the business owner doesn’t have to absorb all of the transaction fees.

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